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HiT OS v2.6
PM
Peyman M.Commander
Scheduling Engine
Booking rules, priorities, and conflict resolution
AI Priority Queue
Luna AI handles first-touch for all Instagram leads
Human Escalation
Transfer to human when deal value > $20K
Calendar Buffers
15 minutes between consecutive meetings
No-Show Penalty
Auto-reschedule after 10 min no-show + notify client
Weekend Block
No bookings on Friday/Saturday (local weekend)
Max Daily Cap
Maximum 6 human appointments per day per staff
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