HiT OS v2.6
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Support

Customer support tickets and SLA tracking

5 records
P#SubjectClientCategoryMoodStatusResponseAssigned
SPT-2026-001API integration not syncing contactsSaeed Group HoldingsTechnical😟in-progress15mPeyman
SPT-2026-002Invoice PDF not generatingOman DevelopmentsBilling😟open45mAtlas
SPT-2026-003How to set up booking calendar?Noor Wellness CenterOnboarding😊resolved2hNova AI
SPT-2026-004Request for custom field: Property SizeHinai ArchitectureFeature Request😐waiting1dSarah K.
SPT-2026-005Great experience with Luna AI!Gulf Trading LLCFeedback😊closed30mAtlas

HiT ASSISTANT

ONLINE • V 2.0

Systems online. I am monitoring 7 active pillars. Anomaly detected in Sales Pipeline - would you like a briefing?

Show me the anomaly details.

Conversion rate dropped by 12% in the last 4 hours specifically for the "Enterprise" segment.

CRITICAL ALERT
-12.4%
TODAY 10:42 AM